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FAQ

 
1. What server technology must I possess to run Neospark® ASP Edition?
  The ASP concept lies on delocalising material and software infrastructure to the online services supplier and on permanent access for customers to rented online applications. Neospark® ASP Edition only requires an Internet navigator on your computer to be used.

2. We already have existing applications on our website, is that a problem?
  No, Neospark® can easily cohabit with you existing applications. The following technologies are perfectly supported: ASP, PHP, COLDFUSION, JSP.

3. Is Neospark® ASP Edition secure?
  Yes, Neospark® uses a number of security processes to ensure security: SSL 128bit for all transactions within Neospark®, SSH and SSL if needed for website publication, and dynamic « firewall » configuration to only accept users coming from a certain IP class.

4. Does Neospark® connect to existing databases ?
  Neospark® can import and export data from your SQL database. Data can be imported in CSV or XML formats.

5. What difference is there between Neospark® and a simple HTML editor?
  HTML editors are website creation tools and not website maintenance tools. Neospark® contains a panel of website management tools. Neospark® not only creates new pages or modifies content in your website, but also lets you control who does what, and when. Thanks to Neospark® you can easily envisage making your company contribute to your website’s maintenance, because the application’s use requires no particular skills, compared to HTML editors.

6. Is Neospark® adapted to Intranets?
  Yes, Neospark® can be used to manage an Intranet site. The most adapted solution is the Neospark® OS Edition because it allows the customers to have the Neospark® on their own servers. The ASP Edition can also be used, with adapted security.

7. How does it work?
  Neospark® servers contain a working copy of your Internet/Intranet website, to which you bring modifications. When you want to publish the modifications online, Neospark® securely transfers data towards your host server.

8. Can Neospark® ASP Edition manage multi-language websites?
  Yes, Neospark® allows multi-language website creation and management. There is no limit to the number of languages in Neospark®. What’s more, an extra language can be added in one mouseclick.

9. Do I necessarily need to pass by a web agency to integrate Neospark®?
  Not if your company has a technical department with knowledge of the problems linked to website conception, but we generally recommend leaving this task to our Integrator Partners who have experience in this process.

10. Can Neospark® be personalised?
  Personalisation is the possibility to automatically analyse a user’s habits and supply information regarding his interests. This kind of technology requires a dynamic website, whereas Neospark® only produces static websites.

11. Can Neospark® analyse my website’s traffic?
  No, Neospark® only allows you to manage your website’s content. Neospark® is not a « log » analysis tool, there are many on the market which can do just that. You might already have such a tool as many hosting companies offer such functions.

12. Does Neospark® manage mailing, or does it contain a newsletter tool?
  No, Neospark® is not a « mailing » or « newsletter » tool. There are many products on the market adapted to such needs.



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